Privacy Policy
Vanessa Millie Rose (we, us) is committed to providing quality services to you and our Privacy Policy (Policy) outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner, www.aoic.gov.au.
1. Personal information
1.1 Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers and social media handles.
1.2 This Personal Information is obtained in many ways including via the Vanessa Millie Rose website, vanessamillierose.com (our Site), consultations, coaching sessions, correspondence, telephone, email, social media, other publicly available sources, cookies and third parties. We don’t guarantee website links or policy of authorised third parties.
1.3 We collect your Personal Information for the primary purpose of providing our products, services or events to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing lists at any time via the unsubscribe link in those emails.
1.4 When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
2. Sensitive information
2.1 Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
2.2 Sensitive Information will be used by us only:
a. For the primary purpose for which it was obtained;
b. For a secondary purpose that is directly related to the primary purpose;
c. With your consent; or where required or authorised by law.
3. Third parties
3.1 Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
4. Disclosure of Personal Information
4.1 Your Personal Information may be disclosed in a number of circumstances including the following:
a. Third parties where you consent to the use or disclosure; and
b. Where required or authorised by law.
5. Security of Personal Information
5.1 Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
5.2 When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of seven (7) years.
6. Access to your Personal Information
6.1 You may access the Personal Information we hold about you to update and/or correct it, subject to certain exceptions. If you would like to access your Personal Information, email your request to hello@vanessamillierose.com.
6.2 Vanessa Millie Rose will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
6.3 In order to protect your Personal Information we may require identification from you before releasing the requested information.
7. Maintaining the quality of your Personal Information
7.1 It is important that your Personal Information is accurate, complete and current. We will take reasonable steps to maintain the quality of your Personal Information in this sense. If you need to update and/or correct your Personal Information, email your request to hello@vanessamillierose.com as soon as practicable so that we can update our records and ensure the provision of quality products, services and events.
8. Policy updates
8.1 This Policy may change from time to time and is available on our Site.
9. Policy complaints & enquiries
9.1 If you have any complaints or questions about our Privacy Policy, email hello@vanessamillierose.com.